Simrat Dhadli Ortiz

About Simrat Dhadli Ortiz

With over 8 years of experience in operations and program management, I currently serve as a Project Manager at Meta, where I specialize in systems management, contract management, and communication. I develop and implement scalable processes that enhance organizational efficiency, optimize workflows, and foster cross-functional collaboration, contributing to global program expansions and operational success. At Meta, I focus on initiatives that drive strategic improvements, including automating workflows, managing global vendor teams, and addressing logistical complexities for international rollouts. My mission is to create sustainable systems that enable teams to achieve lasting results, reflecting a deep commitment to fostering growth and operational excellence.

Experience

1. Project Manager

   Meta

   Feb 2024 — Present · Burlingame, CA, US

   Architected org-wide automation bots in partnership with cross-functional stakeholders, streamlining workflows across the organization• Defines and implements automation processes that saved 200+ staff hours per week, driving sustained operational efficiency• Directs the workloads of 16 vendor staff, ensuring alignment with project timelines and organizational priorities• Establishes XFN partnerships to prepare employees for new feature launches, increasing employee preparedness by 40%• Expanded programs to EMEA and APAC, navigating complex logistics including customs-related device shipment blockers to ensure successful rollout• Drove program adoption across the org, achieving 82% participation through strategic stakeholder buy-in• Introduced leadership-led early code review processes, improving engineering quality and cross-team collaboration• Managed office relocation initiatives, coordinating logistics across multiple teams with minimal disruption• Designed and executed programming for high-visibility org events, including quarterly offsites and an annual 150-person summit.• Produced org-wide communications including documentation, presentations, and executive updates to drive awareness of process changes and strategic initiatives across the organization.• Serves as the project manager for high-impact initiatives across the QA org – from implementing new programming to rolling out process changes – and ensure projects are well-scoped, tracked, and delivered on schedule.

Education

• San José State University

  Master of Arts (M.A.), Sport Management

  2011 — 2013

• University of California, Riverside

  California Professional Municipal Clerk Certificate, Political Science and Government

  2017 — 2018

• International Institute of Municipal Clerks

  Certified Municipal Clerk, Government

  2017 — 2020

• San José State University

  Bachelor of Arts (B.A.), Communication Studies

  2007 — 2011