Simran T.
Service Desk Operator @2gether Support Solutions
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WORK HISTORY
Service Desk Operator @2gether Support Solutions
Providing service to the NHS·Delivered exceptional service to 150-200+ clients daily, maintaining professionalism and accuracy in call handling.·Maintained rosters and on-call information using Microsoft Office and Healthroster without error.·Enhanced departmental efficiency by implementing contingency protocols and delegating emergencies effectively.·Supported departmental operations, including drafting the Team Charter and trainingnew team members.
EDUCATION
Malpi International School
National School Leaving Certificate
St. Xavier's College, Maitighar
A-level
Canterbury Christ Church University
Bachelor's degree
ABOUT SIMRAN T.
My approach to life is characterized by ambition and the pursuit of success. I am a…
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