Simranjeet Singh
BPO Operations | Telesales | Banca | Motor Insurance | CFD | Inbound/Outbound | Customer Relations | Customer care
- Role
- Call Center Operations Manager at Taxmann
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Simranjeet Singh
Overall 10+years of experience in BPO operations,Telesales,Customer care,Customer Relations.Looking for Similar kind of full time opportunities down the line.
Experience
Call Center Operations Manager
Sep 2025 — Present · Delhi, IN
Handling Inside sales and customer support process
Education
Bachelors of Arts from Allahabad University
Bachelor's degree, Humanities/Humanistic Studies
Baba Isher Singh Public School
Senior secondry, Computer Science
Skills
- Management Information Systems (Mis)
- Outsourcing
- Customer Experience
- Offshoring
- Operations Management
- Contact Centers
- Management
- Customer Satisfaction
- Training
- Process Excellence
- Mis
- Workforce Management
- Bpo
- Service Delivery
- Service-Level Agreements (Sla)
- Employee Training
- Call Centers
- Process Management
- Business Process Outsourcing (Bpo)
- Team Management
- Transition Management
- Copc
- Sla
- Vendor Management
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