Simran Yadav
Data Analyst @Numerator
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WORK HISTORY
Data Analyst @Numerator
Built & maintained SQL models for attribution/performance; validated data quality with PIPEDA-aware practices and published Power BI dashboards (KPIs incl. SLA, AHT, FCR, NPS) for weekly readouts.Provided bilingual client/advisor support,clarified statements and improved escalation paths/knowledge base to drive first-contact resolution.Ran requirements ( EN/FR ), wrote user stories & acceptance criteria, mapped processes; tracked delivery in Jira/Confluence and partnered with QA on UAT, triage, and release sign-offs.
EDUCATION
Seneca College
Post Graduate certificate
Amity University, Noida
Bachelor of Science - BS
Dalimss Sunbeam School - India
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ABOUT SIMRAN YADAV
Hello everyone,This is Simran. Currently working as a financial analyst at BMO with the…
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