Simran Vats
Senior Ex-operations
- Role
- Key Acconut Manger Customer Service at Ecom Express Limited
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Key Acconut Manger Customer Service
Jan 2023 — Present · Delhi, IN
KAM of shiprocket,Taking care first mile, mid mile and last mile. Handling the 3 legs forward, reverse return and escalation of social media ( Twitter/Facebook).reviews daily, weekly and monthly service levels/metrics. Recommendations and implementation of quality improvements methods.
Education
Delhi University
Bachelor of Commerce - BCom
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