Simran Sidhu

About Simran Sidhu

I am part AI researcher and part engineer, specialising in computer vision, applied machine learning, and low-latency pipelines. Previously, I used OpenCV to create a unique image processing algorithm that was initially meant for visually impaired people\'s assistive smart glasses. For real-time applications, the baseline implementation\'s 60-second processing latency per frame was unacceptable.I created and put into practice a parallel parsing and pixel fragmentation algorithm that slashed inference latency to 0.1 seconds per frame, a 600x speedup. This required memory-efficient clustering, multiprocessing techniques adapted to edge compute constraints, and OpenCV pipeline optimisation.I was motivated by that experience to develop production-grade AI systems that outperform research in practical applications.Apart from it, I love dancing (classical khatak and bangda), I make good salads also, those who eat gave NPS of 5Finetuning LLMS, Vector database, RAG, MVC, Node.js, React, AWS, Firebase, MongoDB, JavaScript, Flutter, Kotlin, SQL and C++ are just small arrows that I keep for hunting, debugging

Experience

1. Software Engineer

   ServiceNow

   Jul 2022 — Present

   Architected and developed Major Incident Management on Service Operations Workspace from scratch, enhancing incident response efficiency- Built complex 6-level sorting, grouping, and filtering algorithms for large-scale incident operations, improving data handling- Designed a custom on-call messaging and escalation framework using Flow Designer, enabling configurable workflows for enterprise responses- Developed Microsoft Teams integrations, improving collaboration across ITSM and HR Service Delivery- Contributed to scalable automation patterns, enhancing overall platform functionality at ServiceNow.

Education

• Massachusetts Institute of Technology

  Bootcamp, Artificial Intelligence

• Shri Keshav Bal Vidhya Niketan Senior Secondary School, Keshoraipatan, Rajasthan (RBSE)

  Higher Secondary, PCM

  2001 — 2015

• Indian Institute of Technology, Roorkee

  Bachelor of Technology, Civil Engineering

  2016 — 2020