Simran Redekar

About Simran Redekar

JPMorgan Chase relies on the expertise of the Fraud Specialist II team to ensure…

Experience

1. Fraud Specialist 2

   JPMorganChase

   May 2023 — Present · IN

   As an Acting Team Leader (RTL) for a team of fraud specialists at JPMorgan Chase, my roles and responsibilities include the following:Roles and Responsibilities 1. Team Leadership and Support: • Act as the primary point of contact for the team, ensuring effective communication and alignment with management goals. Performance Management: • Monitor individual and team performance metrics, ensuring adherence to key performance indicators (KPIs) such as case resolution times, accuracy, and quality of investigations. Training and Development: • Identify skill gaps within the team and coordinate training sessions to address these needs. • Stay updated on fraud trends, tools, and techniques, sharing knowledge with the team to enhance their capabilities. Operational Efficiency: • Allocate workloads effectively, ensuring balanced distribution and optimal productivity. • Identify and implement process improvements to streamline workflows and enhance efficiency. Risk and Compliance Management: • Ensure all investigations are conducted in line with JPMorgan Chase’s policies, regulatory requirements, and industry standards. • Proactively identify and mitigate potential risks related to fraud cases and team operations. Conflict Resolution: • Address any interpersonal conflicts within the team promptly and professionally, fostering a positive and collaborative work environment. Reporting and Documentation: • Ensure accurate documentation of fraud cases, investigation findings, and resolution actions. • Prepare and present regular reports on team performance, fraud trends, and operational challenges. Crisis Management: • Handle urgent situations, such as large-scale fraud incidents, ensuring swift and effective response from the team.By excelling in these responsibilities, an Acting Team Leader plays a crucial role in maintaining the integrity of fraud investigations and contributing to the overall success of the organization.

Education

• Thakur College of Science & Commerce

  Higher Secondary Certificate

  2014 — 2016

• DY Patil University

  Master of Business Administration - MBA

  2025 — 2026

• Indira Gandhi National Open University

  Bachelor's degree

  2021 — 2023