Simran Khera
- Role
- Senior Executive at EXL
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Simran Khera
Fanatique de la langue Completed B2 level from Alliance Française de Delhi. Gives French…
Experience
Senior Executive
Dec 2023 — Present · Gurugram, IN
Manage client accounts for France-based corporate clients, overseeing payments and invoicing processes.•Conduct regular follow-ups and reminders to clients for prompt payment, maintaining positive relationships and mitigating overdue payments.• Address client inquiries and concerns related to account details, providing prompt and accurate information via email and phone communication.•Match incoming payments with corresponding client accounts, reconciling discrepancies and ensuring alignment with financial records.•Collaborate with internal teams to streamline financial processes and optimize client payment procedures.•Monitor payment trends and identify opportunities for process improvement to enhance efficiency and client satisfaction.•Maintain detailed records of client transactions and communications, ensuring compliance with regulatory standards and internal policies.
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