Simran Kaur

About Simran Kaur

Actively seeking opportunities in Atlanta, GA, to contribute to global organizations by combining strategy, execution, and stakeholder engagement. Multilingual Project & Product Management Professional with 12+ years of international experience: 7+ years in project management, training delivery, and global client engagement, and 5+ years in B2B sales support and higher education engagement. Skilled in leading cross-functional teams, optimizing processes, and driving scalable solutions in IT & non-IT projects, including SaaS and enterprise clients. Currently driving global service delivery and process improvements at Pearson VUE, with prior strategic roles at the Embassies of Spain and the Dominican Republic, managing international delegations, consular affairs, and cross-cultural collaboration. Early experience at KPMG strengthened my analytical and client relationship skills. Certified in PRINCE2 Agile®, Six Sigma, and Train-the-Trainer, with advanced proficiency in Jira, Confluence, and MS Project. Fluent in English, Spanish (B2.1), Hindi, and Punjabi, I bridge cultural gaps and deliver measurable impact.

Experience

1. Program Coordinator & Relationship Lead

   Pearson

   Nov 2017 — Present · Noida, IN

   Assist Program Managers. Create Project Plans. Monitor Project Progress. Report Project Results Directly liaising with the AUS lines of business. Ensure candidate results are sent to clients in a timely manner. Prepare project reports. Act as an escalation point for service-related problems. Managing APAC accommodations. Managing GMAT workflow. Managing PTE cases. Determine additional opportunities and possible operational trouble areas. Input accurate customer information into the database. Maintaining the SLA for all the events and accommodations. Client Management.

Skills

• Social Networking
• Public Relations
• Social Media
• Customer Service
• Management
• Spanish Translation
• Marketing
• Event Planning
• Graphic Design
• Event Management