Simran Jeet Bhagat
Lead Consultant @Infosys
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WORK HISTORY
Lead Consultant @Infosys
Mississauga, ON, CA
EDUCATION
DAV Institute of Engineering and Technology
Bachelor of Technology (BEng)
ABOUT SIMRAN JEET BHAGAT
Observability Architect | Pre-Sales Specialist | IPM & APM Expert (LogicMonitor, SolarWinds, Dynatrace-sales)| ITIL v4 Certified As an observability architect, I bridge the gap between technical capability and business value, guiding customers through the entire journey of digital resilience. My expertise spans from the initial strategic conversation in a pre-sales engagement to the hands-on implementation and ongoing optimization of world-class observability platforms. I specialize in designing and delivering integrated solutions that provide a single pane of glass for complex IT environments. My work ensures that infrastructure monitoring (IPM), performance monitoring (APM), and event management work in concert to proactively prevent outages, optimize user experience, and reduce operational overhead. My end-to-end engagement model includes: Technical Pre-Sales & Solutioning: Architecting compelling solutions for large/small deals, leading RFP/RFI responses, and demonstrating the business value of leading platforms. This includes supporting the sales cycle with technical expertise and competitive positioning. Architecture & Implementation: Translating requirements into robust, scalable observability stacks. I have deep hands-on experience with a broad toolset, including LogicMonitor and SolarWinds for comprehensive infrastructure and network monitoring, ensuring full-stack visibility. Business-as-Usual (BAU) & Optimization: Providing ongoing management and strategic advice, guided by ITIL v4 best practices to align services with business objectives and ensure platforms deliver continuous maximum ROI. By leveraging a vendor-agnostic perspective and deep expertise across LogicMonitor, SolarWinds, Dynatrace, and the broader monitoring ecosystem including AIOps, I provide unbiased recommendations to select the right technology for your unique challenges.
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