Simran J.

Process Manager at ICICI Bank

Role
Process Manager at ICICI Bank
Location
Indore, MP, IN
LinkedIn followers
500 followers

About Simran J.

Working as a Process Manager in Credit Cards Strategy Team (Central Team) part of the DSMG (Debt Service Management Group). Overseeing Recovery Allocation of Credit Cards for collection. Proactively tracked monthly agency payouts to identify cost variances (increases/decreases), enabling timely intervention and cost management strategies. Designed and utilized a cost dashboard to evaluate agency collection performance, providing data-driven insights for strategic decision-making.

Experience

  1. Process Manager

    ICICI Bank

    Feb 2022 — Present · Mumbai, IN

    I am the part of DSMG (Debt Service Management Group ) on the role of process Manager and also a part of Credit Cards Strategy (Central Team). Publish Cost Dashboard on monthly basis for analyzing cost of the agency at Pan India level. Optimize the process of vendor payout discrepancy and provide better resolutions to agencies. Proactively tracked monthly agency payouts to identify cost variances (increases/decreases), enabling timely intervention and cost management strategies.

Education

  • IPS ACADEMY, Indore

    Post graduation, Master of Business Administration

    2017 — 2019

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Simran J. — Process Manager at ICICI Bank in Indore, MP, IN | Unifers