Simran Gupta
Operation Manager- East Zone @Billdesk
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WORK HISTORY
Operation Manager- East Zone @Billdesk
Kolkata, IN
Key Responsibilities:1. End-to-End BBPS Operations: Managing BBPS operations for the East zone.2. Payment Gateway Operations: Overseeing payment gateway operations for smooth transactions.3. Team Management: Leading a team of 15 members for efficient operations.4. Business Management: Managing business aspects of BBPS and payment gateway operations.5. Client and Stakeholders Management: Handling client and Stakeholders relationships and expectations.6. Reconciliation and Settlement: Ensuring proper reconciliation and settlement processes 7. Dispute Management: Resolving disputes related to BBPS and payment gateway operations.8. Reconciliation Activities: Have a healthy idea on BBPS reconciliation and Payment Gateway (PG) reconciliation.9. Invoicing and GST Calculation: Handling invoicing and GST calculation tasks.
EDUCATION
Ranchi University
Bachelor of Commerce - BCom, Commerce
ABOUT SIMRAN GUPTA
6+Years of Professional experience in banking sector. Experience in chargeback…
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