Simran Grover
CX Manager | Delivering Excellence in Customer Engagement & driving operational excellence
- Role
- Customer Experience Manager at CMA CGM
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Simran Grover
Experienced Project Manager with a demonstrated history of working in the maritime…
Experience
Customer Experience Manager
Sep 2024 — Present · Dubai, AE
I focus on enhancing customer satisfaction and loyalty through optimized processes and strategic initiatives. With extensive experience in improving service delivery, I’m dedicated to building strong client relationships that drive business success.
Education
University of Mumbai
Graduate, Commerce
2008 — 2010
Skills
- Performance Management
- Crm
- Mis
- Employee Engagement
- Team Management
- Service Delivery
- Vendor Management
- Team Building
- Management
- Bpo
- Coaching
- Soft Skills
- Training
- Customer Satisfaction
- Team Leadership
- Highly Teachable
- Call Centers
- Customer Service
- Yearning for Knowledge
- Proficient in Ms Office
- Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.