Simran Bhatia

Strategic Business Consultant @BMO

Toronto, ON, CA

o Project Managemento Led strategic initiatives to identify areas for process and product improvements in alignment with business strategy and stakeholder needs.o Collaborated with internal and external stakeholders to execute strategic initiatives, analyzing data and providing insights and recommendations.o Monitored and tracked performance, addressing any issues, and collaborated with various portfolios in process design and implementation.o Identified opportunities to eliminate, simplify, and automate processes, recommending changes to improve efficiency.o Leadership & Collaboration o Launched initiatives such as First Home Savings Account (FHSA) and Deferred Profit-Sharing Plan (DPSP), ensuring compliance with risk, regulatory, and compliance requirements.o Led a team of 5 in integrating Core Process transformation across business groups, delivering process improvements for productivity savings and enhanced customer/employee experience.o Defined change/communication plans and developed tailored messaging to positively influence behavior and improve operational effectiveness.o Documentation & Data Management o Documented processes for vetting, communicating, and implementing with stakeholders.o Ensured all processes met established standards and effectively utilized templates and tools for compliance and operational effectiveness.o Integrated information from multiple sources to enable more efficient processes and enhanced reporting.