Sushil Singh
Sr. UX Strategist & Leader @ SAMSUNG SDS | UX Strategist & Architect | Design Thinker | Specializing in Product Design & Innovation, UX Design, UX Consultancy, Wireframing & Prototyping, Usability, Interaction Design
- Role
- Sr Ux Strategist & Leader - Cx Ux Coe at Samsung SDS
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Sushil Singh
Senior UX Strategist with 15+ years of hands-on UX experience designing and delivering…
Experience
Sr Ux Strategist & Leader - Cx Ux Coe
Dec 2022 — Present · Gurugram, IN
Increased user efficiency in corporate communication by 23% through the implementation of an approval process and enhancements in usability.Contributed to the creation of pixel-perfect designs for various Samsung Enterprise applications by defining UX design strategy, conducting research, and usability testing. Achieved over 98% customer satisfaction in CSAT ratings.Collaborating with HQ, product managers, business partners, and engineers to define UX strategy and roadmap. Contributing and Leading design system, user research, personas, user journeys, information architecture, scenarios, wireframes, Hi-Fi screens, usability tests, and gamified experiences for web and mobile apps (iOS and Android). Working on Samsung\'s Knox products, focusing on AI and future ready feature. Managing & mentoring team of UX designers, supporting in hiring and educating stakeholders in achieving the customer centric culture and evaluating UX Return on Investment (ROI).
Education
Indian Institute of Technology, Bombay
Design Thinking and Innovation, IDC, Product Design and Innovation
Manipal Academy of Higher Education
MBA-IT, Information Technology Management
2005 — 2007
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
Skills
- User Research
- Web Development
- Designing
- Html
- Interactive Advertising
- Information Architecture
- Competitive Analysis
- Creative Direction
- Css
- Video Editing
- Responsive Design
- Usability
- UX Architect
- Style Guides
- Heuristic Evaluation
- Wireframing
- Brand and Promotion Designing
- Visualizations
- Mobile Applications
- Digital Strategy
- Multimedia
- Contextual Inquiry
- Social Media Campaign
- Graphic Design
- User-Centered Design
- Flash
- Ideation
- Online Advertising
- Team Management
- Mobile Devices
- Conceptual Design
- User Interface
- Data Visualization
- Sound Editing
- Web Design
- Prototyping
- Interaction Design
- Graphics
- Social Media Marketing
- Requirements Gathering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.