Simora Jones

Business Operations Support Lead @Stanek Netting Group Of Companies

NJ, US

Support urgent business priorities by stepping into critical gaps across logistics, production tracking, and operations to keep daily performance running smoothly.•Manage and direct the daily work of shipping staff, providing guidance and oversight to ensure orders are processed with accuracy and efficiency.•Coordinate and schedule multiple freight trucks each day across a wide carrier network, securing accurate loading and reliable on-time pickups.•Partner with customers to process goods release requests, resolve delivery issues, and maintain long-term trust through consistent, customer-focused service.•Investigate and resolve billing discrepancies, prevent losses, and strengthen vendor accountability.•Use management software to track inventory, process invoices, and maintain organized, compliance-ready records.•Collaborate with teams across sales, production, and operations to keep priorities aligned and projects moving.•Streamlined shipment tracking processes, boosting on-time delivery accuracy by roughly 10–15%.

Iowa State University

Bachelor of Science, Apparel Merchandising Design and Production with Consumer Behavior/Marketing concentration