Simon Wood

Service Management Lead - Contract @Post Office Ltd

Northampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Service Management Lead - Contract @Post Office Ltd

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Service Management Lead on multi-million pound programme to replace all IT Hardware and Software across 11500 Post Office Branches in the UK

ABOUT SIMON WOOD

Proven IT Leader across Service Management, IT Operations and Delivery covering a wide spectrum of Services, Technologies and Environments. Excellence in People and IT Leadership, Service Ownership and Improvement along with driving Application and Infrastructure Support Teams to deliver first class service to Stakeholders. Adept in ITIL Process Creation, Review and Improvement as well as experienced in transitioning Programmes and Projects into Business as Usual Services. An effective decision maker, influencer and negotiator with excellent communication skills and demonstrable experience of Service Excellence delivered to meet Business and Customer Requirements. Equally as comfortable working at all levels – CXX downwards across Strategic, Tactical and Detailed deliveries.

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Simon Wood — Service Management Lead - Contract at Post Office Ltd in Northampton, GB | Unifers