Simon Penny
Service Designer Squad Lead @Sparck
Shrewsbury, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2022 — Present
Service Designer Squad Lead @Sparck
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June 2022 - September 2023 | Worked with colleagues at National Highways to build in-house Service Design capability within the Digital Services Directorate. Led on the development of a design maturity framework and assessment.
SKILLS
Strategic PlanningChange ManagementCustomer Journey MappingPublic PolicyPrototypingLong InterviewsTeam LeadershipConcept DevelopmentCoachingSocial InnovationStakeholder ManagementUser-Centered DesignLeadershipPublic SectorLocal GovernmentService DesignPolicyPerformance ManagementDesign ThinkingWorkshop FacilitationGovernanceDesign StrategyProject ManagementEthnographyCommunity EngagementPrince2ShadowingStrategyManagementStakeholder Engagement
ABOUT SIMON PENNY
Simon is a strategic designer with over 15 years’ experience helping public, social, and…
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