Simon Heald

About Simon Heald

I help companies find hidden value inside and outside their core business – and then show them how to capture it. With over 20 years of experience, I have mastered skills across the full value chain and have a unique perspective on how markets, businesses and people operate around the world.

Experience

1. Director - Digital Performance Analytics

   Comcast

   Apr 2024 — Present · Denver, CO, US

   Spearheading digital experiment initiatives across multiple platforms including Xfinity website, IVR, Virtual Assistant, and mobile apps to elevate customer engagement and drive business success.• Cultivating a culture of excellence and collaboration, driving continuous innovation and exceeding performance expectations.• Nurturing strong relationships with business stakeholders, providing actionable insights and strategic guidance to support informed decision-making.• Proactively identifying and prioritizing analyses that align with senior leadership objectives, delivering impactful results and driving organizational growth.• Effectively communicating insights through compelling narratives and data visualizations, influencing executive-level decision-making processes.

Education

• The London School of Economics and Political Science (LSE)

  Economics

• Cardiff University / Prifysgol Caerdydd

  Mathematics

• Stanwell School, Penarth, Wales

  4 A-Levels, 9 GCSE's

Skills

• Energy
• Strategy
• Derivatives
• Financial Analysis
• Contract Management
• Project Delivery
• Governance
• Business Process Improvement
• Electricity Markets
• Business Strategy
• Management
• Risk Management
• Team Management
• Project Management
• Mergers & Acquisitions
• Smart Metering
• Requirements Analysis
• Change Management
• Project Planning
• Pricing
• Data Analysis
• Trading
• Gas
• Financial Risk
• Stakeholder Management
• Team Leadership
• Business Analysis
• Commodity Markets
• Energy Policy
• Energy Markets
• Natural Gas
• Program Management
• Analysis
• Process Improvement