Simon Gunton
Key Account Manager @Commend Uk
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WORK HISTORY
Key Account Manager @Commend Uk
Cambridge, GB
My role as Key Account Manager at Commend is to help build sales, and to continue the brand expansion in the UK market. I am doing this by positioning the Commend audio security solutions within carefully selected key accounts (which span from system integrators, distributors and end users) and by building the awareness of the portfolio within the UK market. My aim is for year on year growth. My main responsibilities are to develop strong relationships with customers, connecting with key business executives and stakeholders, prepare sales proposals, and provide consultative sales engagement. In this role, I liaise with cross-functional internal teams such as BID Management and Project Management to maintain an excellent customer experience. The goal is to drive sustainable financial growth through boosting sales and forging strong on-going relationships with clients.Key Tasks & Responsibilities:• Develop a growth strategy focused both on financial gain and customer satisfaction • Arrange business meetings with prospective key accounts • Promote Commend’s products/services addressing client benefits • Build long-term relationships with new and existing customers and forecast lifetime spend• Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with my accounts, customer stakeholders and executive sponsors to enable upselling and cross selling • Ensure the timely and successful delivery of Commend solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
EDUCATION
Kingston University
BEng, Mechanical Engineering
Cambridge Regional College
GNVQ, Mechanical Engineering
Cambridge Regional College
Bachelor of Technology - BTech, Aerospace Engineering
SKILLS
ABOUT SIMON GUNTON
For the past 20 years I have worked in a variety of different technical sales roles in the critical communications sector. This has involved successfully selling fully customisable, enterprise-level solutions, through consultative sales techniques, to qualify and develop opportunities.One of the aspects that I enjoy the most is finding solutions to client problems. In the past this has involved processes of working with the client through face to face meetings and site visits, and in-house work to look at the issue both strategically and at a very detailed technical level. I work well with multi-disciplinary teams and have always been aware of the resource of the expertise of others, bringing them in where needed.I have been the key account manager for a variety of different customers and are used to working on a number of projects simultaneously with the same client, managing these carefully and methodically to ensure they are all on track.I have found that to achieve a successful project, it is crucial that client expectations are managed from the start. In the past I have inherited projects where there have been issues, and I have been able to resolve them by direct and honest conversation with the clients, and taking responsibility to deal with each issue.New business development has been a core part of all of my jobs since early in my career. This has involved a range of work from sector-specific trade shows, to seminars and hospitality. Thanks to my experience and my strong relationship with end users and integrators I have been referred many new projects over the years.I am a driven and friendly person, who prides themselves in delivering on what is promised. As such I am trusted by my clients, work hard, and am focussed on meeting targets.
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