Simone Johnson

Customer Enablement & Sales Operations | NRR & Growth Focused

Role
Client Enablement & Sales Ops Manager (Global) at X-Team
Location
Las Vegas, NV, US
LinkedIn followers
500 followers

About Simone Johnson

I am a Strategic Client & Sales Enablement Manager with a proven track record of driving revenue acceleration and improving client outcomes through scalable, data-driven strategies. With a background leading Customer Success for high-value portfolios up to $4.6M ARR, I specialize in bridging the gap between sales execution and long-term client retention.My expertise lies in designing end-to-end client onboarding programs, optimizing HubSpot CRM workflows, and managing complex bid/proposal processes for global opportunities. I am passionate about translating complex commercial models into actionable sales tools and building structured feedback loops—such as QBRs and NPS initiatives—that convert client insights into growth.Core Competencies:Enablement: Global Sales Playbooks, Pitch Deck Design, & Discovery Guides.Operations: CRM Optimization (HubSpot), Bid/Proposal Management, & Process Automation.Client Success: Journey Mapping, Escalation Management, & Executive Stakeholder Relations.

Experience

  1. Client Enablement & Sales Ops Manager (Global)

    X-Team

    May 2025 — Present

Education

  • Vermont Technical College

    Mechanical Engineering, Mechanical Engineering

    2008 — 2009

  • Connecticut College

    Emergency Medical Technology/Technician (EMT Paramedic)

    2011 — 2012

  • Penn Foster Group

    Associate's degree, Marketing

    2018 — 2019

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Simone Johnson — Client Enablement & Sales Ops Manager (Global) at X-Team in Las Vegas, NV, US | Unifers