Simone Ramtahal
Business Systems Manager @Planful
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WORK HISTORY
Business Systems Manager @Planful
EDUCATION
Sheridan College
Advanced Diploma , E-commerce Management
University of Toronto
Business Analytics
BrainStation
Data Analytics , Data Analytics
Ryerson University
Business Technology Management, Bachelor of Commerce(Bcom)
Trailhead by Salesforce
Salesforce Administration
SKILLS
ABOUT SIMONE RAMTAHAL
An analytical thinker with a keen interest in process improvement and CRM. Enjoys being challenged in the workplace, always learning. Positive attitude/customer focused with the ability to critically evaluate information gathered from multiple sources.Specialties- Build strong relationships with clients- Deliver configurations based on specifications to meet product requirements - Collaborate with different departments as well as analysts and developers to configure and integrate components, third-party products, tools and solutions - Create and maintain product/training documentation and specifications- Troubleshoot platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation- Interest in upskilling for the digital world technical trends- Lightning implementation and training experience- Knowledge of the agile framework. Scrum Master certified.
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