Simone Johnson

Experience

1. Super User Project Specialist

   Smith Nephew

   Oct 2017 — Present

   Acts as an interface between end users and the core team to ensure that they and the business are fully prepared for the changes that the project will bring. Help to ensure business continuity after Go Live. Key activities: Change Agent: Communicates to the business and acts as ambassador locally for implementation; assist OCM in the organizational impact assessment and management of the change impact Process Expert: Represents the business as ‘process expert’ to inform the core team of key points SAP Expert: Conducts user acceptance testing and highlights potential problems; is local ‘go to’ person post Go Live; participate in the development or modification of existing testing scripts to create adequate test plans for unit, functional, system and end user testing; manage the test cycles utilizing HP-ALM as the system of record documenting as required to ensure proper system validation; training on the new system functionality as well as required tools such as HP-ALM and the GPO methodology for recording defects through to defect resolution Coach: Reviews and localizes training material and conducts SAP and process training; develop the end user training curriculum related to the workstream; deliver end user training; work closely with the end users to complete knowledge transfer and ensure these users are prepared for Go Live; provide leadership and functional expertise during implementation and Hypercare Analyst: Represents the business going forward in continuous improvement

Education

• Crichton College

  B.S. Degree, Organizational Management