Experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management Processes. Support and administer the tool for configuration and Asset Management, ServiceNow Discovery, and additional applications or modules as assigned. Maintains CIs to ensure CMDB accuracy and completeness. Day to day CMDB & Asset health analysis and CI reconciliation. Ability to troubleshoot and resolve complex problems. Conduct discovery workshops to uncover and…
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Simone F. — Servicenow Administrator at Walmart in Dallas, TX, US | Unifers