Simone Cocks-Charles

Tech Founder | Expert in Event & Hospitality Systems | Advocate for Event, Hospitality and Tourism Diversity & Equity | Transforming Events Through Technology and Equity.

Role
Founder & Chief Experience Officer at Social B. & Co Hospitality Group
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Simone Cocks-Charles

With over 10 years in the business of events, experiencing many nuances of the event…

Experience

  1. Founder & Chief Experience Officer

    Social B. & Co Hospitality Group

    Dec 2014 — Present · Cincinnati, OH, US

    Working with event, service and hospitality based businesses to create systems and aid in their buildout process. Clients include event industry professionals, bakeries, salons, venues and churches.CAPABILITIES INCLUDE: DESIGN & BRAND IDENTITY DEVELOPMENTArchitectural Layouts + Floor plansMood board and design planInterior design Furniture & Materials Sourcing Renovation Project Management Brand + Logo DevelopmentWebsite Audit + UpdateBrand Alignment HOSPITALITY & CLIENT EXPERIENCE MANAGEMENTStaff Roles + trainingFood + Bev CurationClient Experience + ExecutionBest PracticesSYSTEMS & PROCESSESReview and Recommendation of Industry Systems Platforms & Best Practices Buildout Assistance System Integration with Online PlatformCraft Client Workflow ProcessCuration of Client Onboarding Emails Creation of Employee Systems Training ManualOverview of Opportunities to Automation

Education

  • Philadelphia College of Osteopathic Medicine

    Master of Science (M.S.), Organizational Leadership and Development

    2013 — 2015

  • Mercer University - Stetson School of Business and Economics

    Bachelor of Business Administration, Marketing

    2008 — 2012

  • Mercer University

    Bachelor of Arts, Psychology

    2008 — 2012

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Simone Cocks-Charles — Founder & Chief Experience Officer at Social B. & Co Hospitality Group in Cincinnati, OH, US | Unifers