Simone Casoni

Tech Lead @Sky

Milan, IT

Currently, Team leader for- Salesforce service enhancement Team - Salesforce CRM Environments TeamMore details:Senior Specialist – Project Management nell’Unità Organizzativa PLATFORMS SFDC della Direzione IT.Official Start date: 01/03/2023- Be responsible for conducting some analysis and troubleshooting activities that occur on the production environments of the order management application - Salesforce platform management - Coordinate a team of analysts and developers who take charge of the failures and manage their analysis and resolution through the implementation of remediation procedures or bug fixes- Contribute to the definition of initiatives to improve software maintenance processes and drive the adoption of best practices related to these processes and to the development methods - Contribute to the definition and maintenance of the maintenance process monitoring dashboards- contribute to the achievement of objectives related to the productivity of maintenance processes - monitoring and handling Salesforce sandboxes

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