Simone Bertagna

Assistant Building Manager @CBRE

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Assistant Building Manager @CBRE

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London, GB

Supporting the Building Manager in the day-to-day operations and management of a large mixed-use property (228,454 sq. ft), including both commercial and retail tenants. Key responsibilities include:• Assisting in the oversight of building operations, maintenance, and facilities management to ensure a safe, efficient, and fully operational environment.• Coordinating with contractors, service providers, and vendors for routine and emergency maintenance, repairs, and refurbishments.• Monitoring building systems such as HVAC, electrical, plumbing, and fire safety to maintain optimal performance and compliance with regulations.• Assisting with tenant relations, addressing queries, complaints, and service requests promptly to ensure high levels of tenant satisfaction.• Supporting financial management tasks, including budgeting, expense tracking, and invoice verification.• Conducting regular inspections of common areas, plant rooms, and building exteriors to identify and resolve maintenance issues.• Ensuring compliance with health, safety, and environmental regulations across the property.• Assisting in coordinating emergency procedures, evacuations, and incident reporting.• Preparing reports, maintenance logs, and documentation for management review.

EDUCATION

N/A

The Open University

Higher National Diploma, Environmental Science

2004 — 2010

IPSAR Luigi Carnacina

High School Diploma, Tourism and Travel Services Management

SKILLS

TeamworkCustomer SatisfactionTime ManagementHospitality ManagementEvent ManagementCustomer Relationship Management (Crm)Receptionist DutiesTourismMicrosoft OfficeLeisureFront OfficeTeam BuildingManagement AccountingForecastingFood & BeverageSales OperationsCustomer ServiceHotel ManagementHospitality Industry

ABOUT SIMONE BERTAGNA

Highly skilled professional with a strong background in customer service, facilities coordination and building management. Currently working as an Assistant Building Manager, overseeing daily operations, coordinating maintenance, and ensuring compliance with health and safety standards. Skilled in liaising with tenants, contractors, and service providers to maintain high operational standards.Previously provided five-star front-of-house service in hospitality, residential, and corporate settings. Proactive problem-solver with excellent communication skills and proficiency in MS Office. Holds relevant certifications in customer service and facilities management. Fluent in Italian, Spanish, and English. Passionate about Real Estate and Sustainability.

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Simone Bertagna — Assistant Building Manager at CBRE in London, GB | Unifers