Simone Aggett

WORK HISTORY

SKILLS

ABOUT SIMONE AGGETT

Starling (FinTech)Head of People Operations | March 2023 – PresentOperational Architecture: Oversee the design and refinement of our global People Operations infrastructure, developing scalable HR processes (onboarding, benefits, compliance) to thoughtfully support our rapid UK and international growth.Digital Transformation & AI: Help define our overall HR technology roadmap, assisting with the implementation of Workday and exploring AI-driven solutions to streamline routine workflows and improve data quality.Global Compliance & Risk Governance: Act as an important part of our risk management framework; assisting with operational controls, GDPR compliance, and employment law guidance across various regions.Cross-Border Harmonization: Contribute to our international People Ops strategy, ensuring local legal adherence while working to create a consistent and positive employee experience worldwide.Leadership & Organizational Alignment: Help build and guide an effective, agile People Ops team, collaborating closely with Talent Acquisition and People Partners to align our operational capacity with our hiring goals and business needs.Policy & Control Ownership: Supported the establishment of clear operational documentation and control checks, which has been helpful in reducing errors and ensuring our processes are well-documented and ready for audit throughout the employee journey.Vitality (Insurance)Head of HR Operations | October 2016 – October 2022Leadership: Led a diverse People Operations team covering everything from HR Admin and Benefits/Reward to Systems and Analytics.Transformation: Implemented a Shared Service Model, increasing efficiency and effectiveness and improving stakeholder confidence in the service.Digital Transformation: Leading the end-to-end implementation of a new enterprise HRIS,(Success Factors) to drive operational efficiency.Governance and Compliance: The Operational Lead for HR Risk, Business Continuity, GDPR and SMCR, making sure we were completely in line with FCA rules and internal checks.Influencing: Regularly joined the Remuneration Forum and a member of the Operational Risk Committee, giving insights and assurance to Exec Leadership.Operational Excellence: Oversee the strategic delivery of the \"People Plan,\" managing the full employee lifecycle, annual salary review cycles, and complex bonus schemes.Back to the Office: Developed and led the strategy for the \"Return to Office\" after lockdown, finding a balance between what the business needed and what was best for our people.