Simona Cristaldi
Service Delivery Manager @Worldline Italia
Rome, IT
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Service Delivery Manager @Worldline Italia
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Roma, IT
EDUCATION
2003 — 2007
Università di Roma Tor Vergata
Degree in Management Engineering
2007 — 2009
Università di Roma Tor Vergata
Master of Science in Management Engineering
2009 — 2009
Technische Universiteit Delft
Master thesis
2017 — 2018
Università degli Studi di Roma Unitelma Sapienza
Masters course in Transport, Mobility and Logistics
SKILLS
Product DesignContact CentersMicrosoft OfficeSviluppo Di ProdottoBack OfficeAnalisiGestione Servizi ITMatlabArena Simulation SoftwareLogisticaProblem SolvingCrmProject ManagementWeb ServicesService Lifecycle ManagementBusiness AnalysisMs ProjectAnalisi AziendaleAssistenza ClientiManagementStrategia D'impresaCustomer ServiceLatexIT Service ManagementProject PlanningProduct DevelopmentChange ManagementAnalysisProcess ControlMicrosoft ProjectVisioMicrosoft ExcelLogisticsIntegrazione
ABOUT SIMONA CRISTALDI
Management engineer. Main skills acquired: • Service management (ITIL) • Service…
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