Simon Cameron

Customer Experience Director @Concentrix

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2016 — Present

Customer Experience Director @Concentrix

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EDUCATION

1992 — 1995

University of Exeter

BA

2001 — 2005

Henley Business School

MBA, Business Administration and Management, General

SKILLS

Business ProcessCrmStrategyE-CommerceTeam ManagementContact CentersOutsourcingBusiness Process Outsourcing (Bpo)ManagementEnterprise SoftwareBusiness TransformationService DeliveryBpoIT OutsourcingBusiness Process ImprovementChange ManagementCustomer Relationship Management (Crm)LeadershipSaasDigital StrategyCall CentersDigital MarketingCustomer Experience

ABOUT SIMON CAMERON

Consulting, sales and solution director specialising in Customer Experience, Process Outsourcing and award-winning digital solutions. I’ve worked at the intersection of technology and customer management since including in digital marketing, e commerce, contact centre outsourcing, and customer services across human and automated channels. Sales, consulting and management roles over 20 years in Financial Services, Retail, Manufacturing and Public sector programmes.Currently focused on Customer Engagement transformation, Digital operations and managed services. Dedicated to a customer-led approach to strategy, and the combination of people and new technology in delivering things betterMarried to Hattie, father of two, sailor, skier, and sometime cyclist. Read History at Exeter and Business at Henley Management College.

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Simon Cameron — Customer Experience Director at Concentrix in London, GB | Unifers