Simona Franceschina
Booking Clerk @Daydream T.O
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WORK HISTORY
Booking Clerk @Daydream T.O
Bari, IT
EDUCATION
European community program of intercultural exchange and international mobility Leonardo da Vinci II”
Tourism marketing techniques + Europass certificate
Google Academy
Digital Marketing
Universitas Mercatorum
Laurea in Lingue e Mercati
Liceo Scientifico V. Vecchi Trani
Diploma
Certipass
Certificate
EF Scuole di lingue per professionisti
ENGLISH CERTIFICATE
Up level Scuola di Management srl
Travel Manager
ABOUT SIMONA FRANCESCHINA
My work experience is mostly focused in Customer Relationship Management and Linguistic Mediation for global markets in Tourism area. I have studied Foreign languages and I can speak fluently English, Spanish and Portuguese.The passion for Foreign Languages led me to work across Europe in intercultural environments with the major international Travel & Entertainment players as “lastminute.com group\", “Airbnb.com” and “Amazon.com” as 2nd line Customer Relationship Management Specialist.My record of academic achievements and professional career history demonstrates attributes that make me a valuable employee with excellent communication skills, able to satisfy the most sophisticated customer requests, granting the best customer experience. I consider myself focused, dynamic and flexible, customer oriented with a strong problem solving attitude. I have a “creative mindset”, with a brilliant ability to think “out of the box, and a natural leadership attitude with a true will to win, always ready to cooperate with team members and able to motivate others to achieve better results.
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