Simon Wiesner
Senior Specialist / Instructor / Project Management
- Role
- Ml Test Automation & Production Support Specialist at Apple
- Location
- Billings, MT, US
- LinkedIn followers
- 500 followers
About Simon Wiesner
Apple Senior Specialist for the past 6 years. Started my journey at Apple in 2012 as a Tier 1 advisor and progressed in ranks for almost 10 years. I have won numerous AppleCare Excellent Awards for being in the top 10% of advisors. Develop training materials using the ADDIE and SAM Model. Train and coach hundreds of AppleCare Advisors using modern learning systems. Strong interpersonal, presentation and facilitation skills. Ability to think outside the box for training methodologies. Exceptional level of professionalism, customer obsession, and growth mindeset.
Experience
Ml Test Automation & Production Support Specialist
Oct 2024 — Present
Education
Western Governors University
Bachelors of Finance
2024
Montana State University-Billings
Bachelor of Applied Science (B.A.Sc.)
2007 — 2012
Skills
- Ms Project
- Microsoft Excel
- Photoshop
- Computer Hardware
- Ios
- Html
- Software Installation
- Windows
- Dreamweaver
- Windows Xp
- Help Desk Support
- Customer Service
- Sql
- Computer Maintenance
- Os X
- Networking
- Supervising
- Microsoft Word
- Xp
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