Simon McGinley

Information Technology Infrastructure Analyst @Citi

Belfast, GB

Cit serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions, they employ over people. Simon works within the Premium Client Support Centre in Belfast who deals with all the upper management from Director level, worldwide. • VMWare Horizon suite – VMWare vCenter; Management of virtual desktops. Deploying Horizon Client and configuring server and authentication. • Microsoft365 / Office365 suite: Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint and Teams – Installing, activating, supporting and troubleshooting applications, Add-ins, Enabling/Disabling Macros, Document recovery/restoration. • Operating Systems: Windows 10, Windows 11 • User profile management: Active Directory, Azure Active Directory, ADMan, Intune Company Portal • Mailbox Management – Creating and modifying Shared Mailbox, Distribution Lists and Calendars; permissions and visibility etc. • Mobile Phone applications: Office365 suite, Blackberry UEM Client, Blackberry Work, Blackberry Access, Mobile Token (Supported migration from MT to Citi Authenticator) • Deploy, configure and support various software such as: Bloomberg Terminal, Python (configuring JDK version) Addin Selector, • Environmental Variables configuration for Java: JDK Variables • Remote Access via vCenter and Command Prompt (CMD) • Creating and managing tickets via ServiceNow.

Ulster University

Bachelor's degree, Business