Simon Marxer
VP Spa & Wellbeing Hyatt and Miraval Resorts
- Role
- VP Wellbeing and Spa at Hyatt
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Simon Marxer
After a highly productive career spanning 15 years of leadership for premier destination spas, I’ve recently returned to Miraval having accepted the role of Corporate Director of Miraval Spas for Miraval Resorts. Miraval is expanding, and I’ll be strategically focusing and building on that expansion with expertise gained from my previous roles.As a member of the 2010 SpaFinders “Ten Best International Spa Managers” Readers’ Choice list, I’ve guided four luxury spas to award-winning critical acclaim; I look forward to the challenge of building Miraval’s Spa portfolio with the same tried-and-true combination of high-performance team development, competitive branding, exceptional customer service, and operational excellence, driving profitability and sustainable growth.Here are just a few of the highlights from my spa leadership career which will come into play in the coming years as we develop and execute Miraval’s business expansion strategies:AWARD-WINNING CUSTOMER SERVICE CULTURE Repeatedly recognized for delivering an exceptional customer experience and establishing a culture of team-driven operational excellence.REBRANDING & CUTTING-EDGE SERVICES & PROGRAMMING Creating consistent branded environments, experiences and signature product lines driving guest engagement and delivering strong and sustained revenue growth.HIGH PERFORMANCE TEAM DEVELOPMENT Empowering talent and potential through mentoring, quality professional development, and supported goal-setting; building strong future leadership.SOUND FINANCIAL MANAGEMENT Solid foundation in budget development, management and projection, P&L metrics, and financial reporting; proven track record of efficiency improvement and profitability growth.
Experience
VP Wellbeing and Spa
Dec 2022 — Present · US
Skills
- Customer Service
- Hospitality Industry
- Menu Development
- Resorts
- Marketing Strategy
- Customer Satisfaction
- Revenue Analysis
- Hotels
- Hotel Management
- Pre-Opening
- Micros
- Yield Management
- Hospitality Management
- Luxury
- Spa
- Hospitality
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