Simon Lockren
Wallet, Payment and Commerce at Apple
- Role
- Customer Experience, Apple Pay at Apple
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Simon Lockren
Simon leads customer and partner experience and operations for Apple Pay. With his team…
Experience
Customer Experience, Apple Pay
Oct 2021 — Present
Apple Pay Customer Experience and Readiness.Leading customer experience design for Apple Card, Apple Cash and Wallet. Delivering Wallet integrations, automation, service design, and customer and service team content.
Education
University of North Carolina at Fayetteville State
Master of Business Administration - MBA
2017 — 2018
Bath Spa University
BSc (hons), Business Studies
1998 — 2002
Skills
- Six Sigma Black Belt
- Business Analysis
- Risk Management
- Change Management
- Process Improvement
- Six Sigma
- Commercial Banking
- Six Sigma Green Belt
- Strategy
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