Simon Kells
Client Director & Sales Team Leader @Softcat
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WORK HISTORY
Client Director & Sales Team Leader @Softcat
Manchester, GB
Progressing from a Senior Account Manager to a Client Director, I now manage 10 clients working with C-level to understand how technology can be used to help their business succeed. Supported by an Internal Account Manager, we deliver excellent customer service and installing trust in our customer base. I also lead a team of 8 Account Managers delivering targets to the business and taking a significant role in their individual development and career growth.
SKILLS
ABOUT SIMON KELLS
I have a proven track record of building relationships with new and existing customers in order to help them navigate the challenges involved in innovating and delivering transformational technology change into their organisation. My career to date has allowed me to build the soft skills that are essential in maintaining a harmonious partnership and delivering value therein. I have been praised by my clients multiple times over the years in our annual customer satisfaction surveys, and being able to help them deliver success into their organisation is the best part of my job! I\'m passionate about creating a fun, inclusive and supportive working environment. I started my sales team in 2021, and created the following 4 cultural pillars; supportive, inclusive, accountable and determined. We all hold each other to these standards and I\'ve found it creates the best atmosphere to develop and be successful.
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