Simon Godwin
Transformation Director @Ocado Retail
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WORK HISTORY
Transformation Director @Ocado Retail
A broad strategic transformation role collaborating with C-suite in defining, developing and implementing Ocado Retail’s annual transformation initiatives and currently delivering a once-in-a-generation portfolio of programmes covering new systems in all major areas alongside a number of large-scale structural changes as we move towards the Target Operating Model.
EDUCATION
Ilford County High School, Essex
A Levels, GCSEs
SKILLS
ABOUT SIMON GODWIN
Highly experienced Transformation Director in large scale & start up high transaction DTC businesses across both omni-channel & pureplay.Key skills:•FTSE100 experience: owning £6bn Online P&L, customer base of 3m+, matrix influencing in large organisations.•SME experience: owner managed business reporting to CEO and my own business.•Adept at managing teams of 40+ covering strategy, business planning, transformation, trading, operations, marketing (brand, paid, CRM), retail media, product innovation & development, supply chain, fulfilment, customer service. Also proficient leading mixed & matrix teams of permanent, FTC, interim and consultant colleagues.•Leading enterprise wide transformation portfolios and galvanising colleagues from across business units and 3rd parties to deliver quickly and successfully.•Track record in data-driven businesses, using data to choose levers to pull to enhance customer experience.•Deep understanding of the UK retail market and customer segments across customer lifecycle.•Comfortable synthesising large volumes of customer and commercial data, bringing a thoughtful and candid perspective to the table and helping turn ideas into clear impactful action. Previous roles- Owned & operated a small home interiors online business called Refined Home- Managing Director at ZENB UK (a DTC food start up within a Japanese multi-billion pound turnover FMCG). Responsible for all aspects of the UK business & focused on delivering a new strategic growth plan to achieve break-even within the next few years- Head of Online Trading at Tesco. Responsible for delivering £120m weekly sales across 1.3million orders & managing an active customer base of over 3m through leadership of >40 multi specialist Colleagues across 3 teams- Head of Online Business Performance / Chief of Staff Online at Tesco. Owned the weekly Online trade analysis, forecast & progress vs. Online budget in addition to strategic business planning, governance & programme delivery- Senior Online Business Planning & Programme Manager at Tesco. Responsible for strategic business planning, governance & programme delivery- Senior Manager, Value Proposition & Operational Development at John Lewis. Led the strategic review of Value (including ‘Never Knowingly Undersold’), pricing & promotions. Also added responsibility for instore Product Knowledge team who were a vital part of delivering exceptional customer experience- Value Proposition & Operations Analyst then Manager at John Lewis- Various store management roles at Waitrose.
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