Simon Francis
Senior Director, Global Delivery at NTT DATA Americas
- Role
- Senior Director, Technical Delivery at NTT DATA North America
- Location
- Tempe, AZ, US
- LinkedIn followers
- 500 followers
About Simon Francis
Experienced IT Leader with experience in Client Management and Global Delivery supporting large Fortune 500 clients in Banking & Financial, Manufacturing & Hospitality domain. Proven track record in various Client Management functions including P&L management, Relationship management, Annual operating plan, Financial forecasting (Revenue & Gross margin), Cash flows etc.Hands on Technology manager with a strong background in technology with specific focus in Web based & COTS applications, Cloud adoptions and migrations, Mobile application development, Content management, Middleware platforms and Big Data solutions. Successfully delivered Cost optimizations leveraging Application Rationalization, Process improvements & Shared services model.Specialties: Client Relationship Management, Global Delivery/Application Management, Outsourcing Delivery Strategies, New Business Development, Contract Management, LEAN/Productivity/Process Improvements, Outstanding Communications/Negotiations, Builds High Performance IT Teams
Experience
Senior Director, Technical Delivery
Aug 2015 — Present · Phoenix, AZ, US
Responsible for Technical Delivery of application support for multiple Connected IoT products on the Azure platform
Skills
- Enterprise Architecture
- Resource Management
- Software Development Life Cycle (Sdlc)
- Business Process
- Outsourcing
- Sdlc
- Solution Architecture
- Service Delivery
- Project Management Office (Pmo)
- Business Analysis
- Global Delivery
- Software Project Management
- Crm
- Itil
- Process Improvement
- Agile Methodologies
- IT Strategy
- IT Service Management
- Requirements Gathering
- Project Management
- Business Process Improvement
- Erp
- Pre-Sales
- Requirements Analysis
- IT Outsourcing
- Pmo
- Pmp
- Integration
- Project Portfolio Management
- Customer Relationship Management (Crm)
- Risk Management
- Enterprise Resource Planning (Erp)
- Program Management
- Business Intelligence
- Vendor Management
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