Simon Ellis
2nd Line Technician Bau @Hastings Direct
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WORK HISTORY
2nd Line Technician Bau @Hastings Direct
EDUCATION
Brighton College of Technology
Computer science and technology, IT
BPP University
Infrastructure Technician Level 3, IT
SKILLS
ABOUT SIMON ELLIS
Highly motivated, team-oriented professional, adept at identifying and solving complex technical problems. Skilled in providing support to end users and assisting with troubleshooting software, or network issues in a corporate environment. Demonstrated ability in collaborating across wide range of teams to ensure optimal outcomes for all clients. Strong knowledge of Azure and ITIL practises. Highly regarded for improving team performance on customer service metrics and SLA delivery. Collaborative and strong leader, able to deliver results in any challenging situation.
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