Simon Duggan
Senior Ops Readiness & Delivery @Sky
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WORK HISTORY
Senior Ops Readiness & Delivery @Sky
Lead a team of technical SMEs to support the introduction of new products, services, and operational innovations, enhancing performance and customer experience.Development and implementation of tools, systems, and capabilities to support the future success of Field Operations.Support the incubation, implementation and operational engagement of strategic projects and transformational change initiatives enabling the workforce and providing suitable engineering solutions.
EDUCATION
Cardiff Metropolitan University
HNC Electronic Systems
University of South Wales
Master of Science (MSc), Business Psychology
Nottingham Trent University
PCIM (Professional Certificate in Management)
SKILLS
ABOUT SIMON DUGGAN
An experienced, authentic and accomplished senior leader with a demonstrated history of leading large-scale field operations and supporting the implementation of strategic projects and transformational change. Strengths include the ability to align people and teams towards the delivery of a common goal, fully supported by a professional, engaging and passionate approach to delivering business results. A proven track record in people development and positive employee engagement with the ability to embrace change and deliver through challenge, leading to increased effectiveness of an operation and improved customer metrics.
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