Simon Smith
Head of Financial Support @Santander Consumer (UK) plc
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WORK HISTORY
Head of Financial Support @Santander Consumer (UK) plc
Redhill, GB
SKILLS
ABOUT SIMON SMITH
An experienced and highly motivated leader with wide experience in financial services, collections and product management. A deep understanding of financial systems, collections processes & markets and a proven track record of simplification, analytical evidence based change & data warehousing. Most recently working in a global product department, responsible for collections solutions and proposition product development, supporting across the business as a subject matter expert for collections and direct client interactions to describe the product propositions and the potential benefits and ROI from a client perspective.Key Skills• 18 years financial services experience working predominantly in mortgages, personal loans, credit cards & sales finance, but also pensions and other financial services products.• 6 years experience in collections, external agency management and portfolio sales processes.• 3 years experience in product management, innovation, SaaS solutions.• 11 years experience of Data Warehousing concepts and skills, working with SAS, SQL server, Business Objects 5,6 & XI, SSRS, Pro-Clarity, Excel 97-2010.• 14 years experience in line management, middle management and multi site management.• Excellent time management skills with the ability to prioritise workloads and to deliver to deadlines.• Good people skills, confident with communication with people at all levels.• A high level of Microsoft Office experience, including Excel, Word & PowerPoint; able to learn new systems and processes quickly and with ease.
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