Simon Cheung
Head of Services @Lendscape
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WORK HISTORY
Head of Services @Lendscape
London, GB
As Head of Services, I am responsible for Consultancy Services and Client Services at Lendscape. This involves developing and managing the delivery of all consultancy and training services across the region, client support across our platform, and ensuring the highest standards of professional service and customer satisfaction.
EDUCATION
Lancaster University
MSc, Management Science
UMIST (University of Manchester Institute of Science an Technology)
BSc, Mathematics, Statistics & Operational Research
ABOUT SIMON CHEUNG
I have over 25 years of experience managing client services in the financial software industry, developing implementation strategies to guarantee success, ensuring exceptional post-implementation support, and maintaining strong client relationships to safeguard retention and to harness new sales. I have managed and developed large teams across global locations, established offices in the UK and USA, and shaped strategy for a wide client base in financial services. In a previous role as a Director of Client Services for North America, I was responsible for the clients serviced by our teams in New York, San Francisco, Toronto and Montreal. My current role focuses on Consultancy and Client Services, managing and developing the team to provide expertise, guidance and support to all our clients.
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