Simon Brown
Head of Commercial and Service Management @Centiant Intl. Ltd
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WORK HISTORY
Head of Commercial and Service Management @Centiant Intl. Ltd
Working Centiant International a rapidly growing Small Medium Enterprise who specialist in the provision of IT services for secure government.As a small growing organisation the role covers multiple disciplines includingBusiness development- Searching for opportunities, Frameworks and OJEU Bid response- Utilising procurement and consulting experience to Lead or be part of multi discipline teams in the creation of responses including the following frameworks FATS5, PSN, IT Services and bids for public and private wireless networking opportunities including. Provision of public networks for Manchester city centre, Belfast and private secure networks for OFWAT. Service Delivery Management- Management of a secure defence contract for NATO providing support services to the end customer including technical and general support. Also carrying out account management function, leading response to change requests, regular reviews with customer. The role includes the day to day management of a small team of contractors.Service development- Establishing an OFFICIAL service desk in line with ITIL framework guidance, Developing ITIL compliant services for the establishment of a new support service for a defence training organisation.
EDUCATION
Aston University
MBA, Business
SKILLS
ABOUT SIMON BROWN
Experienced MBA qualified consultant currently leading large scale supply, logistics and billing activities within the IT sector with a budget in excess of £100million. Customer focused with extensive experience within the defence sector having firstly developed and subsequently managed a complex supply chain that supports the delivery and successful invoicing of desktops and supporting equipment in a high security environment globally. Consistently exceeding expectations by delivering benefits to the bottom line through a combination of supply chain optimisation activities and customer/ supplier relationship managementSpecialties: Procurement, Project / Programme Management, Service Improvement.
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