Mobin Jeelani

Results-Driven Customer Support Leader | Expert in Operations, Team Management & Training | Proven Track Record of Achieving KPIs & Enhancing Customer Satisfaction | Strategic Policy Developer | Talent Recruitment

Role
Manager - Customer Support at InvoiceCloud, Inc.
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mobin Jeelani

Highly driven, multi disciplined and solutions oriented individual with over 12 years…

Experience

  1. Manager - Customer Support

    InvoiceCloud, Inc.

    Feb 2025 — Present · Hyderabad, IN

    As a Customer Support Manager at Invoice Cloud, I am responsible for establishing and leading the pilot customer support operations in the Hyderabad office. My role includes managing end-to-end operations, hiring and training the support team, developing workflows, and implementing best practices to ensure seamless service delivery and high customer satisfaction.

Education

  • Sri Sai Ram Institute of Technology (Sairam Group of Institutions)

    Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

    2005 — 2009

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Mobin Jeelani — Manager - Customer Support at InvoiceCloud, Inc. in Hyderabad, TG, IN | Unifers