Simranjeet Kaur
Team Lead @Tim Hortons
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WORK HISTORY
Team Lead @Tim Hortons
Handled daily transactions and records with accuracy, demonstrating strong attention to detail• Managed order processing and payment systems while maintaining organized workflow during high-volume periods• Communicated clearly and professionally with customers and team members, strengthening interpersonal and front-desk skills• Assisted with inventory tracking, restocking, and documentation to support smooth daily operations• Followed company policies, health and safety standards, and procedural guidelines consistently• Supported supervisors with opening/closing tasks, task coordination, and operational readiness.
EDUCATION
Durham College
Diploma of Education, Human Resources
ABOUT SIMRANJEET KAUR
Hi, I’m Simran. I have completed my degree in Human Resources from Durham College, giving me a strong foundation in recruitment, employee relations, training, and workplace policies.I am currently working at Tim Hortons as a Team Lead, where I supervise team members, assign tasks, ensure smooth daily operations, and maintain high standards of customer service in a fast-paced environment. This role has strengthened my leadership, communication, and time-management skills while enhancing my ability to handle pressure and resolve issues efficiently.Previously, I worked at GWM Cleaning Services as a Supervisor/Administrative Assistant. In this role, I coordinated staff schedules, delegated responsibilities, monitored work quality, and handled administrative duties such as documentation, reporting, and client communication. This position helped me develop strong organizational skills, attention to detail, and accountability.Before moving to Canada, I worked for three years as a Receptionist/Administrative Assistant in a family-owned business at a charitable laboratory. In this role, I managed front-desk operations, handled administrative records, assisted with scheduling, and supported daily office functions while maintaining confidentiality and professionalism.With a completed HR education and diverse leadership and administrative experience, I bring strong interpersonal skills, adaptability, and a proactive mindset. I am motivated to grow within the Human Resources field and contribute meaningfully to a professional and supportive organization.
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