Simmi Sinha
Customer Support Team Lead, T3 | Cross-Functional Programs, Systems Thinking & Execution | Exemplary Leader ’25 | Enphase Energy
- Role
- Customer Service Team Lead at Enphase Energy
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Simmi Sinha
I work at the intersection of execution, structure, and people—driving complex initiatives that require alignment across multiple teams and functions. My work involves bringing clarity to ambiguous situations, coordinating stakeholders with diverse priorities, and ensuring consistent delivery in fast-moving, high-impact environments.Over the years, I’ve led initiatives spanning operational risk reduction, incident response, and large-scale process improvements, working closely with engineering, operations, and frontline teams. I focus on building repeatable systems, defining clear ownership models, and using data to guide decisions and track outcomes.Recognized as Exemplary Leader of the Year – 2025, I value calm execution, structured thinking, and people-first leadership. I believe the most effective work happens when teams are enabled to operate independently, with the right frameworks, trust, and accountability in place.
Experience
Customer Service Team Lead
Jan 2023 — Present · Bengaluru, IN
Education
GITA
Mechanical Engineering
2012 — 2016
Mt. Carmel, Hazaribagh
10th
Skills
- Microsoft Office
- Research
- Leadership
- Customer Service
- Teamwork
- Strategic Planning
- English
- Microsoft Word
- Team Leadership
- Powerpoint
- Management
- C++
- Public Speaking
- Project Management
- C
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