Simge Haksal Unutmaz
Operational Resilience Manager @BBVA
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WORK HISTORY
Operational Resilience Manager @BBVA
London, GB
Working across CIB operations to support operational resilience, service continuity, and control frameworks across the UK & CE region.
EDUCATION
Universidad Politécnica de Madrid
Master of Engineering (Exchange), Telecommunication Engineering
Liceo Scientifico Galileo Galilei
Italian High School Diploma, Mathematics and Science
Middle East Technical University Northern Cyprus Campus
Bachelor of Science - BSc, Computer Engineering
Università degli Studi di Milano
Master of Science, Computer Science
SKILLS
ABOUT SIMGE HAKSAL UNUTMAZ
Within Corporate & Investment Banking at BBVA London, I focus on operational resilience and regulatory control across critical technology environments.My work centres on ensuring that services remain within impact tolerances and that resilience frameworks are effective in practice — particularly under regulatory scrutiny and in high-impact scenarios.I work closely with Risk, Audit, and control functions to support operational resilience requirements, contributing to the design, validation, and ongoing maturity of resilience frameworks in line with UK PRA/FCA expectations.My background is in IT Service Management, where I specialised in incident, problem, and change management across large-scale, cross-border banking environments. This foundation allows me to approach resilience not only from a regulatory perspective but with a strong understanding of how systems behave during real disruptions.At UniCredit, I led governance improvements across ITSM processes, strengthened escalation structures up to the executive level, and contributed to significant reductions in major incidents and recovery times.I am particularly interested in how resilience is operationalised — where technology, governance, and decision-making come together under pressure.Known for staying calm under pressure, I bring clarity, structure, and accountability to complex situations where precision matters.Fluent in English, Italian, and Turkish (with conversational Spanish), I work comfortably across international teams.
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