Simon Fisher
Product Led Sales and Customer Success Lead @PostHog
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WORK HISTORY
Product Led Sales and Customer Success Lead @PostHog
GB
Currently leading 5 teams focused on retaining and growing PostHog\'s existing customers (Product-led Sales, Customer Success, Onboarding and Forward Deployed Engineering)- Scaled the Sales and Customer success team from 2 in 2022 to 30 in 2026 and still growing- Implemented transparent pricing and customer-facing discounts- Defined and grew Customer Success Manager and Onboarding Specialist roles- Built out first dedicated support function- Started at below $1m in ARR, now at $50m and growing rapidly- Started as first team lead for Customer Success, landing PostHog\'s first six-figure contracts and developing the sales culture and motion for our early inbound customers, taking over large customer work from the CEO.
EDUCATION
The University of Sheffield
MComp, Computer Science
SKILLS
ABOUT SIMON FISHER
Currently leading Sales and Customer Success in a product-led world at PostHog on the journey to $30m ARR and beyond.Previously, I built and ran high-performing Sales Engineering and Customer Success Teams at Logz.io and Chef Software, partnering with Sales leadership to secure new customers and retain existing ones
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