Simant Singh
IIML | Service Marketing | Digital Transformation | Process Innovation | Customer Experience
- Role
- Head - Service Marketing at Maruti Suzuki India Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Simant Singh
Head of Service Marketing at Maruti Suzuki | IIM Lucknow Alumnus | 20+ Years ExperienceDynamic professional specializing in After-Sales Service, Business Development, and Digital Strategy. Proven track record of delivering high-adoption business solutions and leading digital transformation in the automotive sector.Current Focus at MSIL:Brand Strategy: Enhancing after-sales perception through targeted marketing and product promotion.Product Innovation: Leading the full-cycle development of New Service Products (Ideation to Launch).Digital Leadership: Key contributor to the Maruti Suzuki One App (3M+ users, 2X MAU growth).Core Competencies:Strategic Execution: Developed MSIL’s most widely adopted in-house CRM.Operational Roots: 15 years of field experience, ensuring all strategic initiatives are grounded in real-world customer needs.Leadership: Mentoring cross-functional teams to deliver commercial excellence.
Experience
Head - Service Marketing
Apr 2025 — Present
Education
Indian Institute of Management, Lucknow
Master of Business Administration, Business Administration and Management, General
National Institute of Technology , Patna
BE, Mechanical Engineering
2003 — 2007
Skills
- Business Development
- Automotive
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