Silvia Zizzo
Head of Events @Accenture
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WORK HISTORY
Head of Events @Accenture
Milan, IT
Head of Meetings and Events in ICEG (Italy, Central Europe & Greece, as well as Israel and Turkey), coordinating up to 15 resources, I take care of the organization of events aimed at internal people and clients, for all 8 Accenture Legal Entities in 11 countries. Review proposals for eventsCheck budget, payments, planning, timing, procedures, qualitySelection of suppliers (hotels, A/V equipment, F&B services, locations, furniture rental, ground transportation, etc.)Management of relationships with internal and external customersReview contract with legal teamCustomer and Stakeholder Interaction Handling SLA (Service-Level Agreement) Management Negotiation with selected suppliers to optimize procurement processes and guarantee service levelsImplementation and creation of Virtual EventsTravel lead ItalyMain results annual events managed at ICEG levelCreation of 35 company parties at an international level during the Christmas period to increase employee engagement of approximately employeesImplementation of Accenture Events dedicated to employees to strengthen the sense of belonging for and more participants.
EDUCATION
Università degli Studi di Urbino Carlo Bo
Sociology
ABOUT SILVIA ZIZZO
I have thirty years of experience grown in some of the largest multinational consultant company in the organization of large internal and client events as International Meetings & Events Director for Italy, Central Europe (Poland, Romania, Czech Republic, Slovakia, Hungary, Bulgaria, Serbia, Greece) and Middle East (Israel and Turkey). I am recognized as having a great ability to remain balanced even in stormy moments, to find the best solutions for the best result - within the pre-established times and budget - and to move the bar of expectations ever higher, without ever leaving behind no person of the team.Customer satisfaction orientation is what guides my in every action.
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